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Input on a change to event survey

Message Board › Input on a change to event survey

A former member
Meetup Staff
21st Post

Hi All,

Happy New Year! Hope 2008 is treating you well. I have a question about the event survey that I would love your input on.

We?d like to make an update to the Event survey. This is the survey that a member takes after attending an event.

Currently we include the following question in the survey, "Feel free to share your thoughts about this event". A member?s response is included on the past event page. The organizer and member cannot edit their response after it is posted.

We would like to move this question from the survey page to the Events page. In the updated flow, a member would take the survey and then be taken to the Events page where they can post their thoughts about the event. They would post comments in ?Talk About This Event?, similar to how they would before an event. That way, members know that their comments are public and have the ability to respond to other comments about the event. It can even turn into a discussion. Organizers will have the ability to remove comments they deem inappropriate.

What do you all think of this update? Would this approach be disruptive to how you are currently using the survey comments about the event? Keep in mind that ALL other questions in the survey will remain as is.

I look forward to hearing from you.

Best,
Rush

Edited by User 3,624,485 on Jan 4, 2008 at 2:23 PM

~ Pamela ~
mnboxers
Saint Paul, MN
802nd Post

To summarize, how do I (as an Organizer) feel about member's responses to the event survey question -

"Feel free to share your thoughts about this event"

being placed on the applicable event's page, along with the ability to be able to respond to their comments and/or delete their inappropriate responses??


YIPPY!!!



~ Pamela

A former member
1,314th Post

Yes, I have to second that! Editing their comments? Removing negative remarks . . . Pamela's got it right IMO.

~Carla~
carlalynn30
Odessa, FL
1,826th Post

I like the idea. The simple fact that the question is on the events page and will be public may urge more people to actually write something! I also like being able to edit ones if necessary...

Good idea!
HUGS,
Carla

JD
jdurston
River Grove, IL
364th Post

In general, I think this is good.

We should however, have the ability to remove the entire thread in case the discussion turns "ugly" the same way we do with a Message Board thread (unless the proposal is that this actually turn into a message board thread, then no problem.)

Also, this is important for those of us who like to maintenance the discussion lists and clear out old discussions which are no longer relevant. Some discussions are time dependent.

Keep up the good work. I have seen a couple of changes recently that prove that you guys are really listening to us.

Happy New Year,

JD
Chicago Meetup Organizers

A former member
Meetup Staff
22nd Post

Thanks for the feedback. Any other thoughts?

Hilary Moon Murphy
Hilary
Savviest Member
Minneapolis, MN
9,609th Post

From Len:

I believe there is a fundimental problem with the after event survey that this question does NOT address.

The huge stumbling block. A member MUST give a figure for attendees. Failure to give a number means the rest of the survey cannot be taken. Many members do not take a count of the numbers, and do not really care if there were 25 or 30, they think in terms of 'lots', 'only a few', 'too many', 'not enough', half a dozen, a dozen, fifty-ish, hundreds, etc. not an exact figure.

I know that members have started to take the survey, stumbled at the first hurdle, and never ever attempted to fill in another. - They have said as much.

Make the figure completely optional. Make the ability to give an approximation or a selection of a radio button 1-5, 6-10, 11-15, 16-20, 21-25, Etc. Exactly what the numbers are could be a math-function based on past results for similar events.

As for the suggestion put forward, I have no objection to the idea, especially as there is the proviso that the organiser can remove undesireable comments.

What is more to my liking is the fact that the question has been asked at all. Hoo-bloody-ray! About time our opinion on a future intended change was asked for before it is foisted on us without even forewarning.

Meetup. One day, I will get out the pom-poms and cheer if you carry on like this. biggrin

Len

Hilary Moon Murphy
Hilary
Savviest Member
Minneapolis, MN
9,610th Post

From Dean Logan:

Make the figure completely optional. Make the ability to give an approximation or a selection of a radio button 1-5, 6-10, 11-15, 16-20, 21-25, Etc. Exactly what the numbers are could be a math-function based on past results for similar events.

I would still require a exact number to be put in by the AO or O for the event, since we do keep track of who attends.

One glitch with the new "who actually attended" feature is, you have to add people who are not in the group as somebody's guests or the "approximate" number doesn't reflect the correct number.

Hilary Moon Murphy
Hilary
Savviest Member
Minneapolis, MN
9,613th Post

Rush --

I've just put this question out to the Summit. Please give me a few days to collect responses from there and get back to you, okay?

Now, for my opinion on this. I have to agree with Len that I would love it to be optional for a regular member to estimate attendance on surveys. I do think that having the comments be more like a message board would be cool. Having the ability to edit post event comments would be terrific for mitigating the effect of snarky comments made about a host, or other hurtful statements made by one member about another.

Query... Could there be an option to recover comments made PRIOR to a Meetup? Those comments disappear, and some of them are really useful. I've been encouraging discussion about events to happen on message boards rather than in the new discuss the event comments on the event page because the message board discussion is more permanent.

Hmm

JD
jdurston
River Grove, IL
368th Post

I think in most cases, the organizer of the event is the only one who can give an "accurate" head count of the event.

Actually, some of us need to be able to account for each person who RSVP'd and verify their attendance. This would help identify the "no shows".

Could you think about leveraging the polling tool; so, that we can create a customized post event poll? For example, I just hosted a multi-Meetup party with 350 attendees. I would like to ask (just the attendees) how the party went, how was the check in process, the food, the music etc. etc.

Currently, I am thinking about utilizing "Survey Monkey" or similar tool (which I might have to pay for) to create a proper post event survey and quantify the results. A similar survey would be sent out on subsequent events to find out whether we have "improved" the event or not.

I think the "discussion" or "comment" part is important as well to capture specific feedback and recommendations.

I think it's in all our best interests to do what we can do capture this information so that we can make our events even better.

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